Frequently Asked Questions
Orders & shipping
Our return policy is flexible. I know that when you order a product for your boat, you cannot always test it immediately. Therefore, you can return the product within 90 days of purchase. The product must be in the same condition as you received it. Please contact us before returning the product.
You can track your order using the tracking number provided in your order confirmation email. Visit our tracking page and enter your tracking number to see the status of your shipment.
Yes, we ship to most countries worldwide. Shipping costs will apply, and will be added at checkout. Please see the overview here Shipping costs
Installation
Yes, the product works on steel ships. The magnetic field is affected by the steel. The more nearby the steel is, the more the magnetic field is affected. The product will work on steel ships, but the accuracy may be less accurate. The compass should ideally be placed as far away from the steel as possible. A new calibration may be required.